Support
We're here to help. Get answers to common questions or reach out directly.
Frequently Asked Questions
How do I create a gallery?
Sign up for free, click "Create Gallery", upload your images, and we'll build your 3D gallery in 60 seconds. It's automatic—no design skills needed.
What image formats are supported?
We support JPG, PNG, and WebP files. We automatically optimize your images for the best viewing experience.
What are the plan limits?
FREE: 1 gallery with up
to 5 works, the full 3D walk and a share link.
PAY ONCE: one payment
of €10 unlocks a single gallery — up to 50 works in it, AI curation applied, the Galerra splash removed, pro
looks and full analytics. Unlocking a gallery also raises you to 10 galleries.
SUBSCRIBE: €6.99/month unlocks everything on every gallery, with AI curation
refreshed monthly and priority support.
How do I show more than 5 works?
Open the gallery's edit page and click "Unlock gallery". One payment of €10 unlocks that gallery — up to 50 works in it, AI curation applied, full visitor analytics, no Galerra badge and the pro looks. If you show in several galleries, the €6.99/month subscription unlocks all of them instead.
How do people view my gallery?
Share your gallery link. Visitors click it, walk through your 3D space using keyboard/mouse or touch controls, and click artwork to zoom and see prices.
Can I edit my gallery after creating it?
Yes! You can access the gallery editor to adjust artwork positions, change models, and update details anytime from your profile.
How do I sell my artwork?
Add prices to your artwork when uploading. Buyers see the price when they click on pieces. They contact you directly to purchase—we don't handle transactions.
Still Have Questions?
Can't find what you're looking for? Send us an email and we'll get back to you within 24 hours.
info@galerra.artSubscribers get priority email support
Response time: 24 hours